Our Vision

Our vision is to become the leading Home & Personal Healthcare Partner building on innovation, skill and values of compassion, honesty and patience; while providing quality personal care in each client’s home ensuring comfort, ease, dignity, excellence and with respect for all our multicultural clients and their families.

We relentlessly endeavor to deliver our services with a dedicated team of health care professionals who are backed by experience and education and who share our care philosophy, with an assurance of the safety and well-being of our customers.

Our Structure

Doctors Direct is an innovative & organized network of General Practitioners, Nurses and Allied Health Professionals in Mauritius, integrated with progressive and connective health technology. Our role is to provide treatment of illness and injury to patients at home and in a personalized manner.

Proudly Mauritian, our subscriber based medical service centers around the provision of primary care at the comfort and convenience of our subscribers. Our service offers a wide range of benefits, both locally and internationally. Our reputation for quality care is built on the solid foundation of the experience and knowledge of our team and our Clinical Governance Advisory Board.

Our Mission

To improve quality of life for the people we serve through the delivery of an unsurpassed level of personalized care, clinical excellence, extraordinary service and compassionate comfort, while being recognized as the leader in home healthcare services

Doctors Direct

Clinical Governance Advisory Board

Our Clinical Advisory Group is a team of distinguished Medical Specialists across major specialties from Mauritius who oversee our medical governance, set and review all our clinical policies and procedures. The Group also advises the Management and offers valuable mentoring to our team of doctors.

Meet our Executive Team

Lou Daniels, Founder & CEO

Part salesman, part visionary, Lou has leveraged his extensive knowledge and experience to build one of the industries foremost Telemedicine companies. After 35+ years working in all lines of insurance, Lou deeply understands the challenges that employers face when it comes to managing their health plans. A passionate evangelist for Telemedicine, Lou believes that for the first time in his career he has found a tool that helps employers reduce traditional healthcare costs, positively impact health and productivity and deliver an excellent experience to employees that helps saves time and money’ a true win/win.

Prior to forming Call A Doctor Plus, Lou was responsible for developing profitable business models and creating channel and sales strategies for Fortune 500 companies including Willis, Wells Fargo and Marsh.Lou holds a bachelor’s degree from Providence College, a Leadership Certificate from University of North Carolina and a Four-Year Studies Certificate from the Catholic Bible School.

Lou is a valued speaker and presenter at various industry forums and was recently recognized by the Hartford Business Journal as Health Care Hero in the state of Connecticut for innovation in the healthcare industry 2016.

Jonathan Hoekman, Chief Operations Officer

A fan of the KISS principle of business, Jonathan’s passion is to make all interactionswith Call A Doctor Plus as easy, straight-forward and enjoyable as possible. Hailing from technology-rich California, Jonathan is intimately involved in all aspects of Call A Doctor Plus. Using his 10+ years of digital experience, Jonathan has a hand in our marketing and sales, client success, technology and administration. A self-proclaimed customer advocate, Jonathan loves the game-changing nature of Telemedicine and how it harnesses the power of technology to deliver a powerful, easy to use experience for employers and employees alike.

Before joining the Call A Doctor Plus team, Jonathan became a digital marketing, sales and usability expert while developing a top 500 website that attracted over 800,000 visits each day with over 150,000 paying members. Jonathan holds a bachelor’s degree from California Polytechnic University in San Luis Obispo.

Peter McDowell, SVP National Sales

For Peter, it’s all about relationships and results. Peter’s background is in identifying, cultivating and managing top tier brokers across the country, and he has been busy doing just that for Call A Doctor Plus for the last four years. Closing in on 20 years in the insurance and financial services industry, his focus has been on sales, marketing, and strategic planning for small to mid-size businesses. Throughout his career, Peter has lead the relationship management of high-end clients and advisors on a national scale. His day to day responsibilities include evaluating plan design options, monitoring industry trends, providing smart solutions for sales partners, and advocating on their behalf.

Prior to entering the financial services industry, Peter was an Executive at global advertising agencies, FCB and Element 79 Partners in Chicago, managing Gatorade’s print, online, and TV advertising efforts. Peter is a proud graduate of Wake Forest University.

Bill Latz, SVP Business Development

To Bill, sales is all about finding the right strategy to solve the problems his clients are facing. This consultative approach is why Bill has had so much success in his career, and why he’s so passionate about Call A Doctor Plus. With decades of experience in the insurance industry, from voluntary enrollment to employee benefits, Bill is intimately aware of the challenges that employers face. And he understands the power of Telemedicine to help employers both save money and improve health and productivity. Bills unique mix of business experience brings a level of depth and insight to our team that keeps us focused on being a true solution for our partners.

Bill has worked in the insurance industry in various forms for decades, 25 years of which was spent managing the employee benefits department for a large regional multiline insurance agency. Bill is a graduate of Central CT State University, and has an MBA from the University of Bridgeport.

Abby Daniels, SVP Client Success

A social butterfly by nature, and a social worker by training, Abby deeply understands the value of working relationships and member engagement. Laser focused on understanding the specific needs of our clients and exceeding their expectations, Abby’s role is to make sure that our customers love working with Call A Doctor Plus. Starting with the on-boarding process, through member engagement to support, utilization analysis and success reporting, Abby is intimately involved in all aspects of our client’s success. Abby and her team are truly what makes Call A Doctor Plus unique and valuable for our clients and members.

Building on years in the field working with EAP providers, Abby is an experienced Licensed Clinical Social Worker with a BS in Social Work from Salve Regina University in Newport, Rhode Island and a Masters in Social Work from Barry University in Miami Shores, Florida.

Go assignment writer.